I had previously written about getting onto RSS Bandit after giving up on Thunderbird, and then a little fancier configuration to (potentially) thread comments.
I’m now working my way through some issues on a thread in the RSS Bandit forum. More web searches turned up some writing by Dare Obasanjo on how end users may suffer as a result.
I see potential for recommending something like RSS Bandit (or another Windows-based feed reader) to help reduce e-mail in-baskets. Working ways through some of these details could be the difference between getting someone over “the hump” of a new technology, and having them get sufficiently frustrated that they’ll balk and make do with the ever-increasing e-mail backlog.